We Offer Hassle Free Returns.

We want you to be totally delighted with your Warmies® so we've created a simple and easy to follow returns policy. 

To return an item, here's what you need to do:

    • Please email Warmies customer service within 30 days of purchase to obtain an RMA # & return instruction.
    • All items must be in new and unused condition with all tags and packaging affixed.
    • Please do not return items in unsaleable condition as we cannot refund your purchase for these items.
    • Please ensure that the goods are adequately packaged in a box (please do not return in a shippable bag or any other packaging) to protect against damage. The RMA number must be clearly marked on the outside of all packaging.
    • You (the customer) are responsible for return shipping costs. Refunds will be given upon receipt of the return for the cost of the item only.

Holiday return deadline is January 31 for orders shipped between November 1 and December 31.

Warmies customer service email:

Our Address for returns is:


105 Prarie Lake Road, Unit C

East Dundee, IL 60118