We Offer Hassle Free Returns at Warmies.

We want you to be totally delighted with your Warmies® so we've created a simple, easy to follow returns policy. 

To return an item, here's what you need to do.

Please email Warmies customer service within 30 days of purchase to obtain an RMA # & return instruction.

If you decide to cancel your order after the goods have been delivered to you, you will be responsible for returning the goods to us at your own expense.

All items must be in new and unused condition with all tags and packaging affixed. Please ensure that the goods are adequately packaged to protect against damage and are still in a sellable condition. The RMA number must be clearly marked on the outside of all packaging.

The customer is responsible for return shipping costs. Refunds will be given upon receipt of the return for item cost only.

Holiday return deadline is January 31 for orders shipped between November 1 and December 31.

Warmies customer service email:

Our Address for returns is:


105 Prarie Lake Road, Unit C

East Dundee, IL 60118