We want you to be completely delighted with your Warmies®, but we understand not every love story was meant to be. Our simple 30-day* return policy makes it easier to say goodbye.

  • Step 1: To begin a return, contact us using this form.
  • Step 2: Securely pack your unused Warmies® into a box to protect them from damage on their journey back to us. Be sure to include your return number so we can process your refund.
  • Step 3: Address the return package to:

105 Prairie Lake Rd., Unit C
East Dundee, IL 60118

*Please note that we only accept returns within 30 days of purchase. Returned items must be unused with all tags still attached.